Supervisory Management


Coaching and Enhancing Team Performance
- Effective Performance Coaching and Supervisory Skills
Duration : 2 days


Supervisors and managers play a crucial role in bringing the staff and team to their peak performance.  The programme is specially designed to equip the supervisors and managers with day-to-day coaching, appraisal and motivating skills to improve their employees’ performance, productivity and morale.  It is also highly recommended for preparing supervisors and managers for their annual appraisal.


Supervisors & Managers


  •  Coaching staff for better performance
  •  Motivating the subordinates for progress
  •  Providing feedback & communicating performance effectively
  •  Overcoming problems & conflict at workplace


Part I: Introduction

  • The changing role of supervisor & manager
  • Benefits of effective coaching & supervising

Part II: Coaching Staff for Better Performance

  • Selecting the right coaching style
  • Coaching using GROW approach

Part III: Motivating & Appraising Subordinates for Progress and Higher Productivity

  • Meeting the needs of subordinates
  • Inspiring & empowering subordinates
  • Listening & communicating with them
  • Providing feedback & appraising
  • Video & Discussion : Effective Appraisals
  • Practice : Motivation in Action

Part IV: Managing Conflict & Problems

  • Building trust & professional relationships
  • Reviewing my relationship with my team
  • Overcoming problems at workplace
  • Discussion : Problems faced by supervisors


  • Strategies to improve performance & morale
  • Case Studies & Role-Play